
State Farm® Insurance Agent Jay Jackson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
sharon gilcrease
March 4, 2025
"Matt Friesen was so attentive and accommodating for all our Insurance needs!!!! Thanks to Matt we will be saving money on our car insurance!!!!!"
"Thank you so much for your kind words about Matt Friesen. It's wonderful to hear that he was attentive and accommodating to your insurance needs and helped you save money on your car insurance. Your feedback is greatly appreciated, and we're delighted to have you as a valued customer."
Sumaria Alexander
February 28, 2025
"Omg Mrs Lisa at the office is the best I've been wth the company for years and each time I've called are showed I've been shown nothing but love!!!! She assisted me with everything I needed she's the Go to Lady!!!!!! Shout out to Mrs Lisa Smith"
"Thank you so much for your wonderful review! We're delighted to hear about your positive experiences with Mrs. Lisa at our office. She truly is an asset to our team, and we're glad she has been able to assist you so effectively over the years. Your kind words and recognition mean a lot to us. We look forward to continuing to serve you with the same level of care and dedication."
Cassie Kessler
February 27, 2025
"I was helped by Blake Perry, he was kind and patient and wonderfully responsive. My business insurance cost was cut almost in half. My experience with Jay Jackson State Farm has always been favorable, even the years where I was insured by another company, they always call and check in and see if they can offer competitive pricing and coverage."
"Thank you, Cassie, for sharing your positive experience with us. It's wonderful to hear that Blake Perry provided you with kind and patient service, and that we were able to significantly reduce your business insurance costs. We're glad to have been able to maintain a favorable relationship with you over the years. Your feedback is greatly appreciated and helps us continue to provide competitive pricing and excellent coverage."
Tyrone Walker
February 25, 2025
"Great service Jay and his staff are very nice and professional. I would recommend that you sit down with them and get a greater understanding of your policy benefits. The rates are cheaper than my previous courier ba long shot. There are really nice and demonstrate compassion in your time of need. I will always be a customer of State Farm Lufkin Texas. The great service extend throughout State Farm world wide. Tyrone Walker"
"Thank you, Tyrone, for sharing your positive experience with us. It's wonderful to hear that you found our team to be nice and professional, and that our rates are competitive. Your recommendation means a lot, and we're glad to have you as a valued customer. Your feedback about the compassion and service you received is greatly appreciated. We look forward to continuing to serve you and meeting your insurance needs."
AJ Harris
February 21, 2025
"I have heard that State Farm provides the most competitive rates around. I don’t know for sure, but they do have the best commercials!!!! I will say this at least their customer service is great, thanks Matt for assisting me in my rate comparisons. Fixing to have a chat with USAA……."
"Thank you for sharing your experience with us, AJ. We're glad to hear that Matt was able to assist you with your rate comparisons. It's great to know that you appreciate our customer service. If you have any more questions or need further assistance, feel free to reach out. Enjoy your chat with USAA, and we hope to continue serving your insurance needs in the future."
Yolanda Pickett
February 21, 2025
"Are you wanting to save on your car and renters insurance? Go see Lisa McGowan, at Jay Jackson State Farm Insurance Agency if you're local, or contact her via phone! She just saved me more than a few dollars by switching to State Farm Insurance from Geico!!!!! Thanks Lisa!!!"
"Thank you for sharing your positive experience with us! We're delighted to hear that Lisa McGowan was able to help you save on your car and renters insurance. Your feedback is greatly appreciated, and we're glad to have you as part of our State Farm family. If you have any more questions or need further assistance, feel free to reach out anytime."
Caralee Kohler
February 19, 2025
"I had the best experience with Matt Friesen at Jay Jackson! He was so kind, knowledgeable and i feel so at ease after speaking with him. If you are looking for insurance I couldn't recommend him enough."
"Thank you, Caralee, for sharing your wonderful experience with Matt Friesen. It's great to hear that his kindness and expertise made you feel at ease. Your recommendation means a lot to us, and we're delighted to have been able to assist you with your insurance needs."
Lauryn D
February 18, 2025
"I was helped by Abby from the Jay Jackson agency. She was very friendly, helpful, and answered all of my questions. Would highly recommend her👍"
"Thank you so much for sharing your experience with us. It's wonderful to hear that Abby was able to assist you effectively and make your experience a positive one. Your recommendation means a lot, and we're glad to have been able to help with your insurance needs. If there's anything else we can do for you, please let us know."
Angela Hamilton
February 11, 2025
"Lisa was extremely professional, knowledgeable and has a contagious personality. You could actually see and feel he smiling through the phone. She was quick in obtaining my quote and saved me money. Thank you Lisa for making me an extremely happy customer!!!!"
"Thank you, Angela, for sharing your wonderful experience with Lisa. It's fantastic to hear how her professionalism and positive attitude made such a great impression. We're delighted that she was able to assist you quickly and help save you money. Your satisfaction is our priority, and your feedback is greatly appreciated."
Joshua Feazell
February 8, 2025
"Been great to us had a claim we filed it one day and the next day it was at the body shop getting worked on amazing services"
"Thank you, Joshua, for sharing your experience. It's wonderful to hear that your claim process was smooth and efficient. We're committed to providing amazing service, and your feedback is greatly appreciated. If there's anything else we can do for you, feel free to let us know."
DeJee Garrett
February 1, 2025
"My agent, Matt, was so kind, courteous, friendly and professional. He made me feel right at home. He was also very patient with me, considering I am a "tech dinosaur", as my niece so eloquently calls me. He answered every question I had and let me know that if I forgot anything, they were just a phone call away. Thanks again for everything Matt. Sincerely, DeJee Garrett"
"Thank you, DeJee, for sharing your wonderful experience with Matt. It's fantastic to hear that he was able to make you feel comfortable and supported throughout the process. We truly appreciate your kind words and are delighted that Matt could assist you with patience and professionalism. If you ever have more questions or need further assistance, please don't hesitate to reach out. Your feedback means a lot to us!"
Lindsey Anumula
January 28, 2025
"Mr. Blake was VERY helpful in helping me save over $700 with an insurance bundle. I am very thankful. He was very nice and patient over the phone and really worked with me. 10/10 would highly recommend. Thanks Blake!!"
"Thank you, Lindsey, for sharing your positive experience with us. It's wonderful to hear that Blake was able to assist you in saving over $700 with your insurance bundle. We're glad to know he provided you with the patience and support you needed. Your recommendation means a lot to us, and we appreciate your trust in our agency."
Connor Throckmorton
January 25, 2025
"Great service! I was helped by Blake Perry, who was so responsive and understood what I needed for policy changes on my car insurance. Thanks, Blake!"
"Hi Connor, Thank you so much for your wonderful review! I'm thrilled to hear that Blake was able to assist you effectively with your car insurance policy changes. Your feedback means a lot to us, and I'll be sure to pass along your kind words to Blake. "
Robert Shankle
January 4, 2025
"I would love to give a awesome review to Lisa McGowan. She made acquiring auto insurance very easy, with her knowledge and explanation of coverage you received. I highly recommend Lisa for All of your insurance needs."
"Thank you, Robert, for sharing your experience with Lisa McGowan! It's wonderful to hear that she made the process of acquiring auto insurance easy and informative for you. Your recommendation means a lot, and we're delighted to know that Lisa provided such excellent service. If you have any more insurance needs or questions in the future, we're here to help!"
Macie Tamez
December 27, 2024
"Abigail is soo good! She is the best person to go to when looking for insurance! She wants the best for you and will make sure you get that. I highly recommend Abigail!"
"Thank you, Macie, for sharing such positive feedback about your experience with Abigail! It's wonderful to hear how much you appreciate her dedication and expertise. Your recommendation means a lot, and we're delighted to know that Abigail has been able to assist you so well."
Andrew St Clair
December 26, 2024
"Matt F was very helpful in assessing my individual needs, took time to listen and offer useful feedback. Great experience all the way around!"
"Thank you, Andrew St Clair, for sharing your experience with Matt F! It's wonderful to hear that he took the time to understand your needs and provided valuable feedback. We're delighted you had a great experience with us!"
Nancy Cantu
December 26, 2024
"Matt from Jay Jackson insurance agency answered my questions thoroughly I highly recommend"
"Thank you, Nancy, for sharing your experience! It's wonderful to hear that Matt was able to answer your questions thoroughly. Your recommendation means a lot to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can assist you with, please feel free to reach out!"
Cindy Legare
December 26, 2024
"Wonderful customer service! Matt really helped answer all my questions and was professional and very personable. Thanks Matt for taking the time to explain my options. Looking forward to doing business with you."
"Thank you, Cindy! It's fantastic to hear about your positive experience with Matt. We're delighted he could assist you with your questions and provide a clear explanation of your options. We look forward to continuing to work with you!"
Jim Gleissner
December 26, 2024
"Matt, at Jay Jackson State Farm is very knowledgeable and tales time to listen you your needs. Very helpful and I highly recommend him."
"Thank you, Jim, for sharing your experience with Matt at Jay Jackson State Farm! It's wonderful to hear that he took the time to listen to your needs and provided helpful service. Your recommendation means a lot to us!"
Leah Friesen
December 26, 2024
"Friendly, helpful, and knowledgeable staff. I highly recommend Matt at Jay Jackson to everyone I know."
"Thank you, Leah, for sharing such positive feedback! It's wonderful to hear that Matt and the team made a great impression. Your recommendation means a lot to us, and we're delighted to have earned your trust. Looking forward to continuing to serve you!"
Luis Rodriguez
November 23, 2024
"Abigal helped me with answering question's that I had not had answers for, in years . Very great person and extremely respectful! If you are looking to get insurance of any kind or have questions about your policy, ask for Abigal. She was a great help for me !"
"Thank you so much for sharing your experience, Luis! It's wonderful to hear that Abigal was able to assist you with your questions and provide the support you needed. Your recommendation means a lot, and we're delighted to know that you found the service respectful and helpful. If you ever need further assistance, don't hesitate to reach out!"
Tory Taglio
November 22, 2024
"Big shout out to Ugo Spadafora at Jay Jackson's office. His knowledge, attention to detail and patience left us feeling assured that we made the right decision in switching over!"
"Thank you so much for sharing your experience with Ugo at our office! It's fantastic to hear that his knowledge, attention to detail, and patience made your transition smooth and reassuring. We're delighted you feel confident in your decision to switch over!"
Kim Strom
November 21, 2024
"can’t say enough good things about how helpful everyone is at Jay Jackson State Farm. A special thanks to Ugo, who walked me through the process with the patience of a saint!"
"Thank you so much for your kind words, Kim! We're delighted to hear that Ugo was able to assist you so effectively. Your appreciation means a lot to us, and we're always here to help!"
Daniel Armet
November 21, 2024
"Abigayle was an amazing person with great customer service"
"Thank you so much for your kind words about Abigayle! It's wonderful to hear that you had a great experience with her customer service. We appreciate your feedback and look forward to continuing to serve your insurance needs!"
Marquicia Brown
November 21, 2024
"Love love State Farm!! These people really live by the slogan, Lisa McGowan’s professionalism and kindness has always made me feel super comfortable coming into the office with any questions I may have. I recommend Lisa to everyone I know for Life Insurance policies!"
"Thank you so much for your enthusiastic review! It's wonderful to hear that Lisa McGowan's professionalism and kindness have made you feel comfortable and confident in our services. Your recommendation means a lot to us, and we're delighted to have you as part of our State Farm family!"