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State Farm® Insurance Agent Jay Jackson

4.8 out of 5 average rating (151 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Rolland Smith

August 28, 2023

5  out of  5 rating by Rolland Smith
"I have been a customer of State Farm for many years. I appreciate the extra attention that Lisa McGowan give to my accounts. Great customer service and very knowledgeable of the products."

Dana Drinkwater

August 21, 2023

5  out of  5 rating by Dana Drinkwater
"Blake Perry was great to work with!"

Yulonda Brown

August 6, 2023

5  out of  5 rating by Yulonda Brown
"Blake at Jay Jackson in Lufkin, Tx Blake provided my husband and I with useful details About the different types of coverage for our family His technical background was very useful for us, ( new phones) To re-download the drive and save app to keep our current coverage and our prices low. The range of knowledge Blake has & his life experiences has made him very relatible. He answered all of our questions and concerns well late into the day. But never rushed us making sure that we understood each policy completely. Blake has a pride in his job and the love of his family. ( he wears it Well) If you are not sure about the coverage you are receiving, whether it is car insurance, life insurance, property, or health insurance. We strongly suggest you give Blake At State Farm a Call"

Miranda Shaw

July 28, 2023

5  out of  5 rating by Miranda Shaw
"Blake at State Farm as helped me and my husband out a lot this week! He went above and beyond to help us have a lower payment and he helped us add something to our policy with no problem and he offered us life insurance quotes! He is very kind and respectful and very understanding and is amazing at helping people out in anyway he can! We appreciate you so much Blake that’s for all your hard work, people like him are what makes customers happy! From mr and ms Shaw!!"

Susan Brown

July 28, 2023

5  out of  5 rating by Susan Brown
"I had the pleasure of working with Blake at Jay Jackson State Farm. He was informative, efficient, clear spoken and no pressure. Additionally, I cut my insurance rate in half! Thank you Blake!"

Shyann Thompson

July 20, 2023

5  out of  5 rating by Shyann Thompson
"Garrett worked with me on lowering my home insurance and car insurance. He was professional and patient throughout the entire process. 10/10 recommend working with this team."

Lori W

July 20, 2023

5  out of  5 rating by Lori W
"Peace of mind! I have used other insurance companies since I was first with Johnny Jackson years ago. I can say from experience that coming back to State Farm through this agency has been great -- It was smooth and will save us money! Blake Perry is the representative who helped us, and I was absolutely impressed with his professionalism and warmth through the process. We did it all over the phone, and he took extra care to answer my questions with patience and clarity. I am so very grateful! My sister, mom, and dad all recommended Jay Jackson State Farm to me, and my sister specifically recommended working with Blake Perry because he was "awesome!" No lies! Everything has been awesome! Thank you, Blake! Thank you, Jay Jackson!"

Oogy Doogy Seven

July 19, 2023

5  out of  5 rating by Oogy Doogy Seven
"Blake perry is the best guy for the job"

Michelle Ross

July 11, 2023

5  out of  5 rating by Michelle Ross
"Just wrapped up my annual review with Blake Perry. He answered all my questions and helped me with multiple questions about our policies. We have been Jay Jackson customers for more than 15 years and I couldn't recommend them more"

Ronald Phillips

June 30, 2023

5  out of  5 rating by Ronald Phillips
"Have been a customer for about 4-5 yrs now. Went in to review my policy and talked with Blake Perry who was very helpful and enjoyable. I actually added supplemental and life insurance to my policy and saved some money. Thanks Blake."

Anthont Carswell

May 19, 2023

5  out of  5 rating by Anthont Carswell
"Blake Perry assisted me personally with same day service to insure my camper. He was knowledgeable and easily reached. I would absolutely recommend."

Thelma Ross

May 17, 2023

4  out of  5 rating by Thelma Ross
"No matter how big or small my issues are Lisa McGowan is ready to assist me with her great customer services. The other staff treat me with warm hugs and a very friendly atmosphere"

Alana Meshell

May 15, 2023

5  out of  5 rating by Alana Meshell
"Blake Perry at State Farm was so helpful! He went out of his way to find me the best quote that was suitable for my budget! Thank you so much State Farm!"

Ryan NeGron

May 9, 2023

5  out of  5 rating by Ryan NeGron
"My parents/Grandparents were Big Fan’s of Jay Jackson State Farm… so naturally, with my Wife and I expecting a new edition of our own, it was time to make the switch ourselves to State Farm. Blake Perry was SUPER easy to work with and answered all of my questions without hesitation. Truly looking forward to working with the entire Jay Jackson team for years to come!"


May 1, 2023

5  out of  5 rating by JOAN D
"Blake has been very helpful in transferring my auto insurance to State Farm, with a significant savings compared with my previous insurer. Thanks, Blake!"

Shaye Stanford

April 18, 2023

5  out of  5 rating by Shaye Stanford
"Excellent experience with this insurance company. Blake was awesome to work with. Every question I had, he answered promptly and very simply so it could be understood. Very enjoyable process. Insurance can be a pain but not this time."

Roald Mark

April 7, 2023

1  out of  5 rating by Roald Mark
"I contacted this very unprofessional place just get some information about my dead father to find out he had a policy there this person named Alicia was very rude and mean didn't respond to a email I sent showing my credentials as the administrator of my father's estate and didn't answer my phone calls wow hope her boss sees this"

Kelly Chandler

March 24, 2023

5  out of  5 rating by Kelly Chandler
"I had the pleasure of discussing my insurance needs with Blake. He was extremely knowledgeable and helpful. I would definitely recommend Blake and Jay Jackson State Farm."

justin nerren

March 19, 2023

5  out of  5 rating by justin nerren
"Helpful people"

Mandy Crosby

February 14, 2023

5  out of  5 rating by Mandy Crosby
"Interested in life insurance being a single mother & had the pleasure of speaking with Rachel Myers. She was SO amazing at listening to all I was interested in & being so patient, calm & helped me understand the ins & outs of insurance. She’s so personable & amazing. Helped me with quotes that worked the best for me. I truly felt I was speaking to a friend looking wanting what’s best for me & not your average agent trying to push a policy I don’t need!"

delisa allen

February 10, 2023

1  out of  5 rating by delisa allen
"Purchased insurance on Harley and RV for the year. Found out at the end of year that policy had never been written on either one. And my money was not refunded for 7/8 months. In May my bank started charging me for insurance, I called the office an was assured I had insurance on both and confirmation was sent to my bank. I also reported this to State Farm Home Office they acted like it was no big deal. My auto insurance was also paid for 6 months and was being paid monthly?"

Troy Eakin

November 1, 2022

1  out of  5 rating by Troy Eakin
"This review IS NOT a about Jay Jackson but about State Farm. My dad had his home insurance with state farm. They've said they will pay to have his plumbing and slab fixed to a certain point. Tell me why have insurance and why should we have to pay what they charge if they do not fix things back to the way they should be? Update with state farm. After months and after several different people coming out to my dad's house to inspect, inspect and inspect again they finally agreed insurance will fix it. Fix it to certain degree. FIRST-- they are going to only pay up to a certain amount. If repairs run more it's out of my pocket. SECOND-- to fix the holes, KEYWORD "HOLES", they will only pay for one hole to be busted into the concrete slab, any additional holes will be out of my pocket. THIRD--the replacement of any pipe WILL BE OUT OF MY POCKET. FOURTH--- got a estimate from Strickland plumbing for lining the existing pipe with a new thing call NU-FLOW. they basically put this thing inside the pipe, some how it expands, hardens and they say it will make it better than it originally was. No busting concrete, ripping up carpet..a lot less aggressive method and better.....BUT......they said the policy doesn't cover it. WELL...the policy was written way before this technology was available! Which would you rather use? Something that they reline your pipe with or rip up carpet, bust HOLES in your concrete floor with most of the cost coming out of your POCKET? FIFTH--- DON'T USE STATE FARM!"

Chris Lucas

October 6, 2022

5  out of  5 rating by Chris Lucas
"Great folks to work with. Awesome customer service"

Latisha Burgess

September 13, 2022

5  out of  5 rating by Latisha Burgess
"On a recommendation from a friend I called and got a quote for auto and homeowners insurance from Garrett Newton. The customer service was excellent and they made it so easy to switch. On top of it, they saved me over $1300 a year! Highly recommend Garrett with Jay Jackson agency."

Seth Gragg

September 13, 2022

5  out of  5 rating by Seth Gragg
"Nobody likes to switch insurance companies, but Ben Honeywell made the switch super easy and saved me money! Thanks Ben!"